Seat is a mobile app that allows young professionals to find a seat in any place they want to work. It is an app that encourages young professionals to be more productive as they would spend less time finding a place to work in. The problem currently is that there is no data of how many seats are left in a public space and many people end up frustrated due to the time spent in trying to find a seat somewhere around them. This app was very dependent on research and was achieved by a group of designers including myself who are: Mirabelle Wang, Livia Widjaja and Anna Bacani.
A feature video I created with collaboration with my teammates to give insight into the app.
We went through rigorous steps of research throughout the process of making the prototype of the app such as doing a PACT analysis, user interviews, MoSCoW method, user personas, system map and user testings. Our app is targeted at young professionals who like to work in public spaces, therefore we put most of our research efforts into understanding their wants and needs in working spaces. I was in charge of taking in summarizing our findings into written documents (specific documents have our names under sections we did). My team would look over what I wrote and add anything I missed and help with the writing. I was also lead of making sure we had the proper documentation and organizing our time sheets for each week’s meeting with our professor. You can view all of our research, planning, visual concepts and screenshots of the final output together in our documentation pdf here.
Once we had a background of research and a firm understanding on what our users need, we had 4 revisions of the app. Each of us had a section of the app we were in charge of: I was in charge of the Booking a Seat feature in the app. The first three were before the user testings and the last revision was after the user testings and further critiques. The user testings were a large part of the process as it helped with pointing out things we didn’t notice before with the prototype to be improved or added.
In the process of the interface designing, the app also developed its own style guide that incorporates a unique visual identity with branding that is minimalistic and clean. The team conducted visual research in 4 different directions and chose specific elements from each direction to make our own direction. Having this visual style in place aided in designing elements, illustration, layout and experience. Using one dominant colour and fun illustrations give off a friendly appearance but still professional so that it is seriously taken by young professionals. You can view the full design style guide here and below are a select pages from the style guide. The final app reflects all of the research we put into it, a clean designed interface with unique branding and suggestions from the user testing that allows the best experience in finding a seat to get down to work.